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USA

  • Always Free Shipping.
  • All orders are processed within 1 to 2 business days (excluding weekends and holidays)
  • After receiving your order you will receive a confirmation email.
  • You will receive another notification when your order has shipped.
  • average expected delivery time between 6 to 12 business days.
CANADA

  • Free Shipping for order greater than 150 CAD.
  • Flat Shipment Fare for Canada for order less then 150 CAD.
  • All orders are processed within 1 to 2 business days (excluding weekends and holidays and excluding PRE-ORDER which have a different processing time showed in case of pre order)
  • After receiving your order you will receive a confirmation email.
  • You will receive another notification when your order has shipped.
  • average expected delivery time between 8 to 12 business days. (excluding Custom Clearance time which can take 2 to 5 days)
  • Your order may be subject to import duties and taxes (including VAT), which will apply if we fulfill your order from our USA warehouse, and those fees will incurred once the shipment reaches your destination country (CANADA) . The ICaLIA Tableware Ltd. is NOT responsible for CUSTOM DUTY and these charges if they will be applied will be customer's responsibility.
EUROPE

  • Shipping charges for your order will be calculated and displayed at checkout, and will be based on the volume of the order,
  • All orders are processed within 1 to 2 business days (excluding weekends and holidays and excluding PRE-ORDER which have a different processing time showed in case of pre order)
  • After receiving your order you will receive a confirmation email.
  • You will receive another notification when your order has shipped.
  • average expected delivery time between 10 to 15 business days. (excluding Custom Clearance time which can take 2 to 5 days)
  • Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The ICaLIA Tableware Ltd. is not responsible for these charges if they are applied and are your responsibility as the customer.
REST OF THE WORLD

  • Shipping charges for your order will be calculated and displayed at checkout, and will be based on the volume of the order,
  • Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The ICaLIA Tableware Ltd. is not responsible for these charges if they are applied and are your responsibility as the customer.
  • All orders are processed within 1 to 2 business days (excluding weekends and holidays)
  • After receiving your order you will receive a confirmation email.
  • You will receive another notification when your order has shipped. 
  • average expected delivery time between 10 to 15 business days. (excluding Custom Clearance time which can take 2 to 5 days, depending on the Country)

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the expected time of receiving your shipping confirmation email, please contact us at info@icaliatableware.com with your name and order number, and we will look into it for you.